感謝用:
感謝您購買(我們的產品)~Thank you for purchasing (our products).
感謝您提供的訊息~Thank you for your message.
感謝您的回覆~Thank you for your reply.
感謝您寄來跟(產品問題)有關之來信~Thank you for your email about (the problems of our products).
感謝您對於(產品價格)的詢問~Thank you for your query about (the price of the products).
感謝您寄送給我(這些照片)~Thank you for sending me (these photos).
對於延宕時的道歉:(外國人的客套文化是先委婉拒絕或道歉再說明理由)
抱歉延誤了~Apologies for the delay.
我感到抱歉這麼晚回覆您,但…
I apologize for the delay in getting back to you,but..
Apologies for the delay in getting back to you,but…
很抱歉對於處理問題的延宕~Sorry for the delay in dealing with/handling the problem.
很抱歉沒有早點回覆你,但…Sorry for not getting back to you earlier, but..
很抱歉延遲回應你的信件….Sorry for the delay in responding to (your letter).
發信開場白
做確認:
我很高興確認/證實(我收到你的信件)~I am pleased to confirm that + 子句
Ex: I am pleased to confirm that I have received your letters.
我可以確認/證實(某事)~I can confirm that + 子句
我可以確認我們已經收到…I can confirm we have received….
只是一個快速的通知以證實/確認….Just a quick note to confirm ….
只是一個簡短的通知以證實/確認…Just a short note to confirm that + 子句
只是要證實/確認..Just to confirm that + 子句
這是用來確認我將參加….This is to confirm that I will be attending ….
這是用來確定~This is to confirm that + 子句
這是用來確定~This is to confirm + 名詞片語
我們特此確定~We hereby confirm that+子句
我們希望確定~We wish to confirm that+子句
我們希望確定以下事情:~We wish to confirm the following:子句
您的請求已經被成功地處理~Your request has been successfully processed.